Customer Experience

Verizon Aims to Help Firms Get Up Close and Personal With Customers

Verizon Enterprise Solutions has released Visual Interactive Calling, an SDK and platform designed to enable banks, retailers, airlines, travel and hospitality companies, and other firms to communicate visually with their customers. “The sweet spot for this solution is enterprises that have deep mobile app penetration into their customer base,” said Tom Smith, a CX manager at Verizon.

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Deals

Softbank Vision Fund Attracts $93B From Gulf States, Apple, Others

The Softbank Vision Fund has closed its first major funding round raising more than $93 billion in capital from the Gulf states, as well as tech stalwarts Apple, Qualcomm and others. Softbank, which last fall launched the fund with backing from the Public Investment Fund of Saudi Arabia, said it has received new commitments from the Mubadala Investment Fund from the United Arab Emirates.

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Ecommerce News estará mañana miércoles en DES para repasar sus 5 años de historia y anunciar sus próximos proyectos editoriales

Hoy martes da comienzo la II Edición de Digital Business World Congress (DES), el mayor encuentro internacional sobre transformación digital que reunirá a más de 18.000 profesionales, instituciones públicas y líderes de la industria tecnológica internacional. Allí, Ecommerce News va a estar presente para hacer un repaso a los 5 años de historia que se cumplen este 2017, […]

The post Ecommerce News estará mañana miércoles en DES para repasar sus 5 años de historia y anunciar sus próximos proyectos editoriales appeared first on Ecommerce News.

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